Shipping & Delivery

WINTER SHIPPING & DELIVERY FEES IN EFFECT

Canada Post & UPS Priority Rates will be shown at checkout

We STRONGLY suggest keeping the Onward Insurance on your order.  Our couriers do their best to ship orders quickly but delays do happen.  The Onward Insurance will cover your products for damage due to freezing.

 

WINTER DELIVERY

Local Delivery (Winnipeg):
  • $12.50 for orders under $165
  • $7.50 for orders between $150-$310
  • FREE for all orders over $310
- We now offer delivery to surrounding areas!  
  • $20 for orders under $165
  • $15 for orders between $165-$325
  • FREE for all orders over $325

Outside our delivery zone but think you should be included?  Contact us about delivery and pickup options.

 

Local Deliveries are made every Tuesday and Friday. 
Orders placed between 9:00 pm Monday and 9:00 pm Thursday will be delivered on that Friday.
Orders placed between 9:00 pm Thursday and 9:00 pm Monday will be delivered on that Tuesday.

Deliveries to surrounding areas will be made every Friday (on orders received before Thursday) - in some cases the order will be delivered by Canada Post.  We are currently working with new partners to provide better delivery options to rural Manitoba.

WINTER SHIPPING

Shipping is available Canada wide and to the continental US.

Orders going to rural or remote locations will only be shipped out on Mondays and Tuesdays.  Orders going to major centers will normally be shipped in 1-2 business days.  This is to prevent weekend delays that increase the chance of products freezing.

Orders going to warmer climates down south will be shipped in 1-2 business days.

Canada
  • Carrier calculated priority rates based on weight of products
USA
  • Carrier calculated priority rates based on weight of products

 

Shipping costs are not fun for anyone, especially the customer.  If the shipping cost does not seem reasonable for your order, please contact us and we will see what we can do.  If you are placing a VERY large order we may contact you to discuss economical shipping options that work for everyone.

Please note if there are any customs duties/taxes for orders going to the USA they are the responsibility of the buyer and will be billed at time of delivery.

Shipping costs are subject to change at any time.

 

PICKUP OPTIONS

Pickup is available at our Winnipeg warehouse - simply choose pickup at checkout.

After placing your order, please contact info@thesobrmarket.com to arrange a pickup time and details. Make sure to include your order number in the subject of the email.

This is a warehouse location and not open to the public - therefore there are no regular "store" or pickup hours but we will do our best to accommodate.

 

ONWARD PACKAGE PROTECTION

We currently offer third-party package protection through Onward.  We strongly recommend both delivery and shipping customers to use this service.  It covers everything from porch thieves to damaged items to simply lost.  Please review Onwards coverage here.